Privacy Policy

(For all persons, including staff, contractors, volunteers, and students)

Meadowlands Medical is committed to ensuring the organization complies with relevant privacy,

confidentiality, and security legislation - to protect our clients, our staff, and our organization. To facilitate this individuals, are required to understand their obligations and responsibilities including what it means

to sign this agreement.

All persons, including Meadowlands Medical staff, contractors, volunteers, and students who come into contact with, or have access to, confidential information have a responsibility to maintain the privacy, confidentiality and security of that information.

Confidential information may include information relating to:

● Patients or Family Members such as medical records, conversations, and financial information

● Employees, Contractors, Volunteers, Students such as salaries, employment records, disciplinary actions, health status

● Business Information such as financial records, reports, memos, contracts, computer programs, technology

● Third Parties such as vendor contracts, computer programs, technology

● Operations Improvement, Quality Assurance, and Peer Review such as reports, presentations, and survey results.

To assist Meadowlands Medical in complying with legislation a range of policies and procedures have been developed and implemented. Staff are required to be aware of the content of the following

documents and the impact that have on their role.

All staff members are informed about the critical aspect of a privacy concern related to -

● Unauthorised reading of a patient’s medical record or an employee file.

● Random searching of Patient Master Index or familiar names

● Accessing information on family, friends, or co-workers.

● Reading pathology results of family, friends or co-workers.

Divulging personal information without an individual's consent:

● Discussing or gossiping about patient details in situations unrelated to direct patient care or

divulging other staff members.

● Personal details

● Conducting a conversation relating to patient or staff information in a public place.

● Telling a relative or friend about a patient or staff member you had seen.

● Discussing confidential information in a public area such as a waiting room.

● Disclosing patient information via any form of web medical eg. Facebook, My Space

● Sharing, copying or changing information without a proper authorisation

● Making unauthorised changes to a patient’s medical record.

● Making unauthorised changes to an employee file.

● Copying and forwarding patient or staff information to a third party without verbal or

written consent.

Sharing, copying, or changing information without proper authorization:

● Making unauthorised changes to a patient’s medical record.

● Making unauthorised changes to an employee file.

● Copying and forwarding patient or staff information to a third party without having verbal or written

consent.

● For sharing electronic health record we use secure transfer service Medical Object or Fax

Sharing your password:

● Telling a coworker your password so that they can access your work

● Telling an unauthorised person the access codes for employee files or patient accounts.

● Using unauthorised shared passwords.

Using another person’s password:

● Using a co-worker’s password to log in to the clinic’s computer system.

● Unauthorised use of a password to access employee files or patient accounts.

● Using a co-worker’s application for which you do have rights after he/she is logged in.

Disclosing patient information without following Meadowlands Medical guidelines:

Faxing without including a fax cover sheet.

● Disclosing patient details over the phone when a privacy alert exists.

Leaving a secure information system (i.e. a system that is password protected) unattended while

logged on:

● Being away from your desk (eg. tea or lunch breaks) while you are logged into a secure system.

● Allowing a co-worker to use a secure system for which he/she cannot access after you have logged in.

For further information, you can ask for a copy of the Privacy Policy in the reception.

Or Call 1300 746 447 or email: admin@meadowlandsmedical.com.au